Terms of Service

Last updated: May 25, 2026

These Terms of Service (“Terms”) govern your access to and use of VolleyCoach AI (the “Service”), operated by CL Coaching Services LLC, a Minnesota limited liability company (“we,” “us,” or “our”). By creating an account or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to create an account or use the Service. By using the Service you represent and warrant that you are 18 or older. We do not knowingly collect information from anyone under 18. If we learn we have collected information from someone under 18, we will delete it.

If you are using the Service on behalf of an organization (a school, club, team, etc.), you represent that you have the authority to bind that organization to these Terms.

2. The Service

VolleyCoach AI is a web-based platform that provides:

A library of volleyball drills with descriptions, coaching cues, and progressions.
A weekly practice planner to assemble drills into daily practice plans, with printable and exportable (.xlsx) output.
AI-assisted features powered by third-party large language models, including drill-specific Q&A, AI-generated drill variations (automatically saved for paid subscribers, up to 5 most recent), and full practice-plan generation.
A drill request system where coaches can suggest new drills for the library.
An administrator dashboard for platform and content management (accessible to admin accounts only).

We may modify, suspend, or discontinue any part of the Service at any time. We will give reasonable notice for material changes that affect paid subscribers.

3. Accounts

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Notify us promptly at clcoachingservices@gmail.com if you suspect unauthorized use. You agree to provide accurate information when creating an account and to keep that information current.

4. Subscriptions, Pricing, and Billing

The Service offers a free tier with limited features and a paid “Coach” tier with full access.

Coach plan pricing (subject to change with notice):

Monthly: $9.00 USD per month, billed monthly.
Annual: $90.00 USD per year, billed annually (a savings of approximately 17% compared to monthly).

Auto-renewal. Paid subscriptions automatically renew at the end of each billing period at the then-current price, charged to the payment method on file. By subscribing, you authorize us (through our payment processor, Stripe) to charge you on a recurring basis until you cancel.

Cancellation. You may cancel your subscription at any time through the in-app billing portal (which opens a Stripe Customer Portal session). When you cancel, you retain paid access through the end of your current billing period and are not charged again.

No refunds. All payments are final and non-refundable, including for unused portions of any billing period and for accidental renewals. The free tier exists so you can evaluate the Service before paying. If your subscription is involuntarily terminated by us due to your breach of these Terms, no refund is due.

Failed payments. If a payment fails (expired card, insufficient funds, etc.), we may suspend or downgrade your account until the payment is resolved. We may retry the charge in accordance with Stripe's standard retry schedule.

Taxes. Listed prices do not include sales tax, VAT, or other taxes. You are responsible for any taxes that apply to your purchase.

5. AI-Assisted Features

Some Service features use third-party large language models (currently Anthropic's Claude family) to generate text in response to your inputs. By using these features, you understand and agree that:

AI-generated content may be inaccurate, incomplete, biased, or unsuitable for your specific situation. You must use your own coaching judgment before relying on AI output.
AI-generated practice plans, drill suggestions, and answers are not professional coaching, medical, safety, or legal advice.
We do not guarantee that AI features will be available without interruption, will produce specific results, or will continue to use any particular underlying model.
Inputs you submit to AI features are sent to the AI provider for processing. See our Privacy Policy for details on how this data is handled.
Usage of AI features is rate-limited per the limits described in the Service. We may adjust those limits.

6. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable law.
Attempt to gain unauthorized access to any part of the Service, other users' accounts, or our systems.
Interfere with, disrupt, or overload the Service (including by automated scraping, denial-of-service attempts, or excessive API requests).
Reverse-engineer, decompile, or copy the Service or any portion of it, except as expressly permitted by law.
Resell, redistribute, sublicense, or share the Service or your account credentials with anyone outside your immediate coaching organization.
Use the AI features to generate content that is harmful, deceptive, harassing, defamatory, or that violates the Anthropic Usage Policy or any other applicable third-party usage policy.
Submit content to the Service that you do not have the right to submit.
Misrepresent your identity or affiliation.

We may suspend or terminate your account if you violate these rules.

7. Your Content

“Your Content” means anything you create, upload, or submit through the Service, including practice plans, custom drills, drill notes, drill requests, saved AI variations, and inputs to AI features.

You own Your Content. You retain all rights you have in Your Content.

License to operate the Service. You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, and process Your Content solely as necessary to provide and improve the Service for you. We do not sell Your Content, and we do not use Your Content to train AI models.

Responsibility. You are solely responsible for Your Content and for ensuring it does not infringe any third party's rights or violate any law.

8. Our Intellectual Property

The Service, including the drill library, AI prompts, software, design, branding, and all related materials (excluding Your Content), is owned by CL Coaching Services LLC and is protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own coaching activity in accordance with these Terms.

You may not remove or obscure any copyright, trademark, or other proprietary notices.

9. Third-Party Services

The Service relies on third-party providers, including without limitation Supabase (database and authentication), Anthropic (AI processing), Stripe (payment processing), Netlify (hosting), and PostHog (product analytics). Your use of the Service is also subject to the applicable terms and policies of those providers. We are not responsible for the acts, omissions, or service availability of third-party providers.

10. Termination

You may stop using the Service and delete your account at any time. To request account deletion, email clcoachingservices@gmail.com.

We may suspend or terminate your account, with or without notice, if you violate these Terms or if we are required to do so by law. On termination, your right to use the Service ends immediately. Sections of these Terms that by their nature should survive termination (including ownership, disclaimers, limitations of liability, and dispute terms) will survive.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be uninterrupted, secure, error-free, or that any defects will be corrected. We do not warrant that AI-generated content will be accurate, appropriate, or fit for any particular purpose. You assume all risk for the use of any AI-generated content.

Coaching activities carry inherent risk of injury. The Service is a planning and reference tool and is not a substitute for proper coach training, supervision, equipment, or medical and safety judgment.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CL COACHING SERVICES LLC OR ITS OFFICERS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above may not apply to you in full.

13. Indemnification

You agree to defend, indemnify, and hold harmless CL Coaching Services LLC and its officers, members, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Service, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any law or third-party right.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Minnesota, without regard to its conflict-of-laws principles. You and we agree that any dispute arising out of or related to these Terms or the Service will be brought exclusively in the state or federal courts located in Minnesota, and you consent to the personal jurisdiction of those courts.

15. Changes to These Terms

We may revise these Terms from time to time. The “Last updated” date at the top reflects when the current version took effect. For material changes, we will give reasonable notice (for example, by email or in-app notification) before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

16. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.

Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect.

No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

Assignment. You may not assign these Terms or any rights under them without our prior written consent. We may assign these Terms at any time without restriction.

17. Contact

CL Coaching Services LLC, a Minnesota limited liability company.
Email: clcoachingservices@gmail.com
Mailing address: available upon request — please email us at the address above.